Knoxville Party Magic Continues to Offer Face Painting and Balloon Twisting!

face painting and balloon twisting returns

 

Face painting and balloon twisting returns to Knoxville Party Magic! 

Yes, face painting and balloon twisting returns Knoxville Party Magic due to popular demands and requests. Although available again, it is quite possible that a different professional artist will show up in our place. The artists that I will send are all highly qualified and possess years of experience.

As much as I would love to work at each party that requests me, because of the volume of business that is coming in for my other business (see post below), I’m not able to commit to neither face painting nor balloon twisting.

However, should there be last minute bookings requesting services that I offer and that I’m not scheduled for a balloon decor build, I will gladly come and perform at your event. 


It is with sadness in her heart that Ms. Tickle is leaving the world of children’s entertainment! It’s been a wonderful ride and she will forever cherish the encounters she’s had with Knoxville’s littlest people.

This is a decision that wasn’t easy for me to make but my new business, Volunteer Balloon Decor needs my undivided attention. Each party that books me requires a few hours of “behind the scenes” time that I can no longer afford to take away from Volunteer Balloons. Not to mention the sales and booking process, emails, phone calls, practice & rehearsing, maintaining this website, Facebook, and Twitter.

Beginning February 1st, 2016, Ms. Tickle will no longer be available for magic shows, face painting or balloon twisting for private parties.

I cannot do this personally but if I could, I would like to thank all the little ones that have made me smile over the years. I’m even grateful for the few that made me grit my teeth! With each party,I learned valuable life lessons that will certainly serve me in my personal life.

Follow my journey! Should you ever need balloon decor, whether it be for your birthday party, prom, wedding or corporate event, call me.  I would love to discuss the options you have!

Thank you, each and everyone!

Christine Maentz

aka Ms. Tickle

face painting and balloon twisting returns

Knoxville Party Magic – How fees are determined

Establishing appropriate fees

Ever wonder how coffee shops go about establishing appropriate fees? I recently stopped for coffee at a bagel place and noticed on the counter that they were selling Rice Crispy Marshmallow Treats. One little block about 2 inches square was $2.79. Regardless of the cost, I’m sure they sell plenty and no one bats an eye on the price. Will customers understand the costs involved in producing that little chunk of sweetness? Maybe not and I doubt they’ll question the clerk on why it’s priced higher than the box of cereal itself! 

establishing appropriate fees

Children’s Entertainer Fees

It’s very different when clients are considering hiring entertainment for their children. When quoting my services to potential clients they are always taken aback by my fees. As a professional balloon twister/face painter/kids magician/entertainer, I often have to justify my rates… something the clerk at the coffee shop is never asked to do. Neither is the caterer, the venue manager, the photographer, etc. But for some reason, kid’s entertainers do.

Is Knoxville Party Magic Charging Too Much?

Generally, most people think that I charge way too much for what I do. This reaction isn’t limited to the mom who wants to throw her child a party… I get the same reaction from corporations looking for entertainment during their company events. I’ve often been told, “Come on now, you take a couple of $0.05 balloons and within a few minutes produce a cute little balloon animal and you want $X.XX an hour for this? Are you kidding me?”. 

Charging the right amount is nothing to laugh at!

No, I’m not kidding. Whether I’m twisting balloons, painting faces, performing as Ms. Tickle or putting up spectacular balloon decor, this is my business – not a hobby. I pay my bills with this income… I’m blessed that I can earn a living doing something that I absolutely love! However,  just because I love what I do doesn’t mean I should do it for free. I’m going to simply explain how I go about establishing appropriate fees. 

So, when the time comes and you find yourself considering hiring me (or any other entertainer), to perform for an hour or so at your event, think about this:

Items or areas considered when establishing costs to clients

Before the show:

I will spend a minimum of an hour preparing for this event to make it perfect for you and your guests. Twice as much time if you’re hiring Ms. Tickle for a magic show.

Behind the scenes:

Exchanging emails to negotiate, finalize and confirm your gig. Sometimes I have threads of 15 or more emails… there’s a lot of time involved in correspondence.

Insurance:

I carry over $1M in liability insurance – hopefully, I will never need to use it but for your peace of mind, I still have to have it and I have to pay for it.

Trustability:

I’ve had background checks done and I participate in an ongoing program to maintain certification on child-safe issues. If you’re going to let a stranger in your home, don’t you want it to be someone you can trust and obtain referrals for? I have an established business and can easily provide referrals.

Reliability:

Once we have an agreement, rest assured that I will show up and perform. If for some unforeseeable reason I wouldn’t be able to show up, I will find a replacement for me. My reputation is on the line and I will do everything I can to maintain it at the highest level.

Business expenses:

My office and studio located in our home occupy almost all of the basement. Furthermore, in addition to regular overhead costs, I have a vehicle used almost exclusively for my business, which clearly identifies my business.

Education:

A large chunk of my income goes towards ongoing education so I can continue to improve my skills, learn current trends and be better at what I do.

Inventory:

Keeping a respectable inventory of products doesn’t come cheap. Sure a bag of balloons is less than $10 but I can’t operate my business on one bag of balloons and professional grade, FDA approved face paint doesn’t come from Walmart.

Taxes

Knoxville Party Magic is a legitimate business and I pay taxes – including collecting and remitting sales tax when applicable.

Likability:

Not to toot my horn but kids love me! Isn’t that important to you as a parent? It’s proven that folks do business with people they know, like and trust! Should I have the opportunity to discuss your event with you, you’ll quickly find me easy to work with and will have no doubts as to whether you’re hiring the right person. And if I’m not the right fit, I’ll be happy to recommend someone that would be!

I could easily go on but I don’t want this post to appear as a rant because it isn’t. I simply want to educate folks on how Knoxville Party Magic operates. Should I be fortunate enough to be hired for your next event, know that you are getting your money’s worth and more!

So, the next time you walk into that coffee shop and spot that little chunk of Rice Crispy Marshmallow Treat, remember why it costs more than a box of cereal!

A Memorable Kids Birthday Party Should Include Loot Bags

Loot bags or not? That is the question!

A unique idea for a memorable party favor. Souvenirs such as party (loot) bags help to make a memorable kids birthday party and are a great idea, but they shouldn’t break the bank.

memorable kids birthday party knoxville

Creative souvenirs are not expensive.

The answer is definitely YES  to party bags (also referred to as Loot Bags). Many children have been conditioned to expect them and it acts as a “Thank you” for coming to the party. However, no need to fill them with cheap, junk type items to save money. Providing a “take-home” souvenir makes for a memorable kids birthday party shouldn’t break your budget.

A take home craft that they have made at the party can double up as a party favor.  Your children’s entertainer may also be able to twist balloons and offer those as “take-homes”.  Or you can simply contact a balloon twister to see if they’ll provide sculptures that you can pick up or have them deliver before the party.  You’ll be surprised at how inexpensive this can be and you’ll probably get creations that are much nicer than what they can provide on location.

Another great idea are balloon candy cups. Many balloon artists offer them (as I do), and they can cost as little as $5.00 a piece!

You could also plan your party decorations to end up as party give aways!  Helium balloons that serve as decorations during the party can be sent home with the guests when the party ends -saving you not only money, but also the hassle of getting rid of them later!

memorable kids birthday party Knoxville

A helium balloon is a very cool party favor.

Speaking of Helium, you can purchase your own Mylar balloons along with a tank of Helium from any local party store.  By planning wisely, you could save enough money to be able to provide one awesome balloon to each guest.  Imagine the boys leaving with their favorite super hero balloon – Batman, Raphael or Spiderman and the girls leaving with their current hero, Elsa or Anna!  You’ll be the mom remembered for giving out the coolest party “bags”! A little bit of creative thinking can save you some money and may  ultimately be quite unique.

I encourage you to use my budget tracker found at the bottom of my Magic Show page. It will help you keep tabs of where you are with your party expenses.

Remember that it’s all about creating memories and if I can help you in any way, please do not hesitate to call me! When it comes to planning a memorable kids birthday party in the Knoxville area, my number is the only number you need. 865-567-4806.

Ms Tickle says, “Thank you”!

Thank you from Knoxville Party Magic!

We appreciate your business as we strive to become the leading Knoxville party entertainer for kids. 

Knoxville Party Magic, Knoxville's leading children's entertainer.Just a few more weeks and we will have reached the end of the year! My business year ends a little early as I always spend the last two weeks of December in Canada enjoying Christmas with my daughter and her family.

I’ve already started to email my clients to thank them for having hired me and to simply have a presence in their lives, however small it is.  Although I work hard at creating memorable moments, for various reasons clients can forget your name or loose your business card!

I also offer a repeat customer discount and a referral program. Any individual that’s hired me in the past, whether it be in 2014 or as far back as 2011, they get $25 off of any new service. Should a previous customer refer me to a new client, they can expect a $25 check in the mail after the booking is completed.

It’s so important to make your customers feel that their business is appreciated.  Don’t you hate it when you get a flyer in the mail for great discounts for new customers, yet you’ve been a client of that company for years and nothing is offered to reward you for your loyalty?

It’s been a good year for Knoxville Party Magic – Ms Tickle has been busy! I’m looking forward to an even busier 2015, making more kids laugh, creating fine memories and making sure parents aren’t stressing too much planning birthday parties!

See you next year!

 

Excellent Customer Service Is Magical

Excellent customer service is magical. Is it a thing of the past?

So many companies don’t seem to understand that taking care of customers is good business!

I read a great article this morning on Manta concerning how customers are treated in this day of automated services offered usually by large companies.  I invite you to check it out.
It’s not easy obtaining a level of customer service that we are truly entitled to.  Sure, you can say, “You get what you pay for”, but that doesn’t mean that as a customer you should be treated poorly.

Being a natural “people pleaser”, I always strive to make sure my customers gets above and beyond what they pay for.  It might be arriving at their event with a balloon sculpture designed to match the theme of the party or offering a balloon bouquet to thank the person for hiring me.

Sometimes it could be staying longer than the hired time and not charging.  I’ve also learned not to expect the customer to make any kind of recognition for the “above and beyond”. Why? Because most customers expect to be treated that way. And sadly, sometimes it’s just that people are just plain rude.  Thankfully that doesn’t happen often but it does.

chop houseI was recently the victim of a merchant services “glitch”.  Quite the glitch too.  Instead of being charged $55.76 my card was billed for $55,760.00! This was for a meal at our local Chop House on Chapman Highway in Knoxville.  Thankfully the managers jumped through hoops to get this rectified.

It took a week, only because of how complicated this situation was.  The error was between merchant services and the banking system used. What did they do to make sure I remained a happy customer?  They credited the cost of that meal AND sent me a $50 a month voucher for the next 12 months! You can bet I will let everyone know that the Chop House believes that excellent customer service is magical!

I hope to never make an error of this magnitude with one of my customers but this is certainly a lesson learned in how to keep customers happy and returning to your establishment!